We offer a 100% satisfaction guarantee on all our products bought from official online shop.
If you are not satisfied with your purchased products, we are happy to refund your item within 7 days after delivery of goods.
If you wish to make a return with respect to a thecoopidea product, please submit your return claim form. Once you have submitted your request, you will receive an email from our team confirmation receipt of request.
Please see the full details under our refund policy page.