All products doesn't include 'warranty' or 'guaranty' card or 'guarantee' card in the package.
However that doesn't affect your warranty period. Your product is covered by 12 months warranty, applies from the date of your original purchase has been made.
If you need any further assistance, you only need to keep your receipt or your order number if you ordered from www.thecoopidea.com
If your products was purchase from Hong Kong retail shops, redeem from Asia Miles, thecoopidea Pinkoi store and In-flight sales, please contact our Hong Kong distributor within office hour:
Towervision Group Limited
Tel: +852 2553 1151
Office hour: Mon-Fri 10am-5pm
If your products was purchase from Taiwan online platform, retail shops, please contact our Taiwan team for any warranty services.
If your products was purchase from Singapore retail shop, please contact our Singapore distributor for any warranty services.
McBay Pte Ltd
Tel: +65 6748 5688
Whatsapp: +65 8767 8058