1) Please check whether the transparent sticker on the metal contact point of the BEANS PRO 2 has been removed after opening the package for the first time.
1) 請先檢查初次使用打開包裝，是否已移除BEANS PRO 2 耳機金屬接觸點的透明膠貼。
2) Please check whether the earbuds are placed in the correct position when placed in the charging box.
2) 請檢查耳機放置充電盒內時位置是否放置正確。
3) Please confirm that the charging box has sufficient power. If the charging box is low, the eabuds may not be charged.
3) 請確認充電盒電量充足，若充電盒為低電量可能導致耳機無法充電。
4) If you use the non-original charging cable, it may cause abnormal charging due to the different specifications of the Type-C charging cable of each brand. Please use the original charging cable in the package to recharge the charging box.
4) 若使用非包裝內原廠充電線可能因各家廠牌之Type-C充電線規格之不同而導致充電異常，請使用包裝內原裝配置的充電線重新為充電盒充電即可。
5) Clean the contact metal points of the charging box or earphones to eliminate abnormal charging caused by stains, please refer to how to the maintainance guide.
5) 清潔充電盒或耳機的接觸金屬點，排除因汙漬導致之充電異常，請參閱如何保養。