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  2. GENERAL ENQUIRY

GENERAL ENQUIRY

耳機未能播放音樂 (但有正常提示聲)

  • 耳機未能播放音樂 (但有正常提示聲)

Bluetooth connection / 藍牙連線問題

  • The sound skips during playback via a Bluetooth connection / 經由Bluetooth連線播放期間出現跳音

耳機(或其中一邊)電量很快流失

  • 耳機(或其中一邊)電量很快流失

Device not support AAC HD audio format / 手機不支持AAC 高清音效格式

  • Device does not support AAC HD audio format / 手機不支持AAC 高清音效格式

Can I buy the missing earphone/ Charging case & accessories. 我可以單買一支耳機或是單買充電盒嗎?

  • Can I buy the missing earphone/ Charging case & accessories. 我可以單買一支耳機或是單買充電盒嗎?

How do I see battery life status on my bluetooth earphones ? 我該如何查看我的充電盒電池循環充電壽命?

  • How do I see battery life status on my bluetooth earphones ? 我該如何查看我的充電盒電池循環充電壽命?

Battery Charging 耳機充電說明

  • Battery Charging 耳機充電說明

Why I don't see warranty card in the package?

  • Why I don't see warranty card in the package?
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