GENERAL ENQUIRY

耳機未能播放音樂 (但有正常提示聲)

• 耳機未能播放音樂 (但有正常提示聲)

Bluetooth connection / 藍牙連線問題

• The sound skips during playback via a Bluetooth connection / 經由Bluetooth連線播放期間出現跳音

耳機（或其中一邊)電量很快流失

• 耳機（或其中一邊)電量很快流失

Device not support AAC HD audio format / 手機不支持AAC 高清音效格式

• Device does not support AAC HD audio format / 手機不支持AAC 高清音效格式

Can I buy the missing earphone/ Charging case & accessories. 我可以單買一支耳機或是單買充電盒嗎？

• Can I buy the missing earphone/ Charging case & accessories. 我可以單買一支耳機或是單買充電盒嗎？

How do I see battery life status on my bluetooth earphones ? 我該如何查看我的充電盒電池循環充電壽命？

• How do I see battery life status on my bluetooth earphones ? 我該如何查看我的充電盒電池循環充電壽命？

Battery Charging 耳機充電說明

• Battery Charging 耳機充電說明

Why I don't see warranty card in the package?

• Why I don't see warranty card in the package?